Return Policy:

Last Updated November 24, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, the customer is REQUIRED to pay for shipping and handling to return the product(s) for a full refund. Please see below for more information on our return policy. 

 

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All return items must be in new and unused condition, with all the original tags and labels attached. 

 

RETURN PROCESS

To return an item, place the item securely in its original packaging and return shipping label and product. Then mail your return to the following address:

 

Auxxilus

Attn: Returns

225 Haddon Avenue

Suite 2102A

Haddon Township, NJ 08108 

United States

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow fourteen business (14) days from the receipt of your item(s) to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you my email when your return has been processed. 

 

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund.

HOLIDAY SALE AND DISCOUNTED CODE ITEMS: 

Holiday sale items and/or discount code sale items are FINAL SALE AND CANNOT BE RETURNED! NO EXCEPTIONS. IF YOU HAVE NOT RECEIVED YOUR PRODUCT, A FULL REFUND WILL BE GIVEN.

QUESTIONS

If you have questions concerning our return policy, please contact us at:

info@auxxilus.com